Otter and Oak is committed to preserving the privacy of our customers and online visitors; therefore, we are providing this statement to tell you about the collection and use of information on our website.


Mailing Lists, E-mails
Currently, Otter and Oakcollects e-mail addresses from those wishing to sign up for our e-mailing list in order to receive information from us regarding sales, new products, special events, and other happenings. This information is in no way shared with other parties or vendors.

E-mail addresses accumulated from those sending messages directly to Otter and Oak inquiring about products, etc. will not be sold to third parties. They will be used to reply to the request. These addresses may receive one e-mail asking if the author would like to add his or her name to Otter and Oak's emailing list.



Periodically, Otter and Oak may send members of its mailing lists surveys to learn more about our customers’ preferences, needs, and trends. This information will be gathered using a “Secure Server” where personal information will be protected. This information will not be sold or otherwise used by any other party or vendor outside of the Mast General Store.


Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Contact Us
Should you have questions or concerns about these privacy policies, please send us an e-mail at

© 2015 by otter & oak

otter & oak

302 2nd avenue

hinton, wv 25951